Feature

Roles for your team

Everyone sees what they should, nothing more.

The bottom line

Five sensible roles, an audit log of every privileged action, and a one-click way to off-board.

Included

Part of the Platform plan — no upgrade tier, no add-on cost.

$179/mo

Five roles. Reasonable defaults. Full audit trail.

Owners run the business. Managers run operations. Employees do the cooking. Drivers do the delivering. Customers buy. Each role sees a different dashboard.

How to think about it

Before, and after.

Most operators come to MISE AN PLACE because the workarounds stopped scaling. Here's what changes the day this feature is live.

Without it

Everyone shares one login, so audit trails are useless and turnover is risky.
You're afraid to give kitchen staff access because they might see financials.
Refund authority is bottlenecked on the owner, slowing customer recovery.
Off-boarding a former employee means changing the password and emailing the team.

With MISE AN PLACE

Each person gets their own account with the right view, period.
Owner-only data (financials, billing) is gated by role — no accidental exposure.
Managers handle refunds up to a threshold without owner approval.
Revoke a staff member in one click. Their access is gone immediately.

What's included

Every detail you need.

Built by people who've worked in scheduled-production food and spent too many evenings with spreadsheets. Each item below is there because we needed it ourselves.

01
Owner
Full access. Financials, staff, billing, settings, audit log.
02
Manager
Catalog, customers, refunds (under threshold), notes, calendar, reports. No access to financials or staff invitations.
03
Employee
Today's deliveries, tomorrow's production, order search, mark-delivered, mark-ready.
04
Account admin
B2B-only role. Place orders for their company, see their company's invoices.
05
Customer
Just an account at the storefront. Order history, saved addresses, recurring orders, profile.
06
Audit log
Every privileged action is logged. Trigger prevents updates, so the log is append-only.

In the wild

How operators would use it.

Illustrative scenarios — not customer testimonials. These are the typical situations the feature was designed for.

Bakery

Case 01

Scenario

Mo (owner), Tanya (manager), Kevin (driver). Tanya should be able to refund up to $100 without Mo's approval. Kevin should never see financials.

Outcome with MISE AN PLACE

Mo configures the threshold once. Tanya processes refunds same-day. Kevin sees only the day's deliveries.

What you'll see

In your dashboard.

Staff invitation flow

Mo invites Tanya by email. Tanya clicks the link, sets a password, gets manager access. No spreadsheet of credentials.

Connected systems

Roles for your team works with.

Features aren't islands. Each connects to the rest of the platform.

Branded storefront

Your brand. Your domain. Your storefront.

Cutoff-driven workflow

Set your cutoff. The rest happens.

Production & packing

From order list to bake list, automatically.

Stripe Connect

Your money flows directly to you.

Try roles for your team for yourself.

14-day trial. No card. Live in under 30 minutes.

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